My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Brooke Dalton

Customer Loyalty Specialist
I started working for an American Family Agency in 2016 and was fortunate to join the Mark Rhein Agency in January 2021 when I relocated back to the Manitowoc area. I am licensed to sell auto, home, and life insurance - and I am ready to help our customers navigate through the entire insurance process. I believe it is important to protect the things you work hard for and cherish!
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Heidi Claudel

Customer Service Representative
My journey with American Family and the Mark Rhein Agency began in January 2015. I look forward to helping current and new customers with their insurance needs as I am licensed to sell auto, home, and life insurance. I hope I can gain the continue trust and loyalty that you show to the agency as I help protect your dreams.
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Jason Rhein

Sales Specialist - All Lines
I have been with the Mark Rhein Agency since 2013, and am licensed to sell auto, home, farm, business, and life insurance. I love being able to sit down and really customize a plan that suits your specific needs, and pride myself providing the service you'd expect. Come see what sets our agency apart.
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Julie Cracraft

Sales Specialist - All Lines
In 1992, I became a part of the Mark Rhein Agency, where I have gained extensive knowledge over the years. This expertise enables me to assist both new and existing clients in understanding their insurance coverage. I am dedicated to addressing your needs in auto, home, business, and life insurance. I appreciate your continued trust and am committed to providing the high-quality service you expect