My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
- :
- English
- North Platte Office: (308) 534-2400
- North Platte Office: (308) 530-5220
- OGALLALA Office: (308) 284-2504
- ORD Office: (308) 728-3080
- BROKEN BOW Office: (308) 872-5252
- :
- (855) 303-8845
Amy Hawks
Customer Service RepresentativeAmy joined the Justin Thompson Agency- North Platte location, March 2017. Both Amy and her husband, Nate, are natives. The have two beautiful daughters. Amy loves to go camping, spending time with family, and enjoys being outside.
Jennifer Staab
Customer Service RepresentativeJennifer joined our team with Justin Thompson Agency- North Platte location, November 2022. She has over 15 years’ experience in customer service and is a native to North Platte. Jennifer has a passion for helping people. With their time off, she and her husband, Josh, along with their son and daughter enjoy spending time with her family’s farm/ranch, camping, and going to the lake.
Katryna Hughes
Agency Branch Manager
Katryna has been with the Justin Thompson Agency- North Platte location since May 2008. With a passion for helping people secure their dreams, she finds joy in guiding clients through their insurance needs every day. Outside of work, Katryna has a green thumb & enjoys tending to her houseplants & flower garden, along with fishing, & cherishing time with her children, family, & friends.
Lori Malossi
Sales Specialist - All LinesLori joined the Justin Thompson Agency- North Platte location, May 2025. With over 30 years of Insurance experience, Lori has been with American Family Insurance since 2012. Lori & her husband, Larry, live in Michigan. All their children are grown up, but they do have 3 very spoiled fur babies at home. Lori’s free time is taken up with camping, boating, bird hunting, & Motorcycle rides.
Michelle Murdock
Sales Specialist - LifeMichelle joined our team with Justin Thompson Agency- North Platte location, February 2018. She has over 18 years’ experience in business marketing. Michelle enjoys spending time with her husband, Shawn, two daughters, family, and friends. She loves to cook, travel, and spend her time outside doing various activities.
Tracy Frederick
Non-Licensed StaffTracy joined our team with Justin Thompson Agency- Ogallala location, August 2024. She has nine years’ experience in customer service prior to joining our team. Tracy is an avid lover of the outdoors. She and her husband Chris enjoy camping trips where they savor the beauty of nature. Tracy also enjoys traveling and shopping, but her greatest joy comes from spending cherished moments with her gran
Amber Mentzer
Sales Specialist - All LinesAmber joined our team with Justin Thompson Agency- Ord location, August 2018. She has over 10 years’ experience in the financial industry prior to joining our team. Making life easier for the hard-working members of the community is part of her passion. Amber and her husband are purposeful about raising 2 respectful young boys. As a family, they like to watch and attend sporting events, community
Erin Philbrick
Customer Service RepresentativeErin joined the Justin Thompson Agency- Ord location, in 2015 after eight years of agency ownership in Ord, Nebraska. While Erin and her husband, Dennis, are enjoying being empty nesters, they also enjoy spending time with their daughters and two grandkids. Her hobbies include golfing, kayaking, camping, and travel.
Cherilyn Leth
Agency Branch ManagerCherilyn joined our team with Justin Thompson Agency- Broken Bow location, January 2020. She has over 20 years’ experience in customer service. She loves to help her husband, Craig, with his store and attend gun shows with him. Cherilyn loves to spend time with her daughter Sadie and grandson.
Tony Millsap
Sales Specialist - All LinesTony joined our team with Justin Thompson Agency- Broken Bow location, September 2020. He has over 20 years’ experience serving the areas farmers and ranchers. Tony is a lifelong resident of Custer County with deep family roots in the area. Along with his wife, Tina and two boys, Tony enjoys spending time outdoors, Husker Football, and BBQing.